Twitter ‘Amplifies All Technology,’ Wants to be Social Soundtrack for Television: Dick Costolo

Twitter CEO Dick Costolo needed more than 140 characters on May 29 to discuss his coming of age product at the D11 conference. Since October 2010, Costolo had been at the helm for the online social networking service.

The University of Michigan graduate and improvisational comedian was only supposed to be a temporary CEO for Twitter, while his predecessor Evan Williams was on paternity leave, but the position soon became permanent.

Technology columnist Kara Swisher conducted the interview, approaching Costolo with a broad spectrum of questions most he happily answered. But he resisted the urge to discuss revenue with a little chuckle. “We don’t talk about it,” the humouring CEO smiled and when probed further he simply stated, “We don’t have to.”

Despite Costolo’s coy attitude, Twitter’s advertising profit is experiencing growth. From brand advertisers to director response advertisers, marketers are finding greater success promoting their products on Twitter than many other formats.

“Bonobos, the online men’s sportswear company, they saw 13x more effective ads deals with us than any other marketing span they had online,” Costolo said. “It’s called a flock to unlock, which is ‘a here’s a tweet about a particular clothing item we are launching, if you retweet this you get x-dollars off and you use this coupon to go redeem it.'”

“The beauty of promoted tweets,” added Costolo, “is that they go out originally as contents. They are just a tweet that goes out organically to company followers. And those things can be promoted to people who don’t follow them, either based on their interest or things they are following about.”

Over the years Twitter has been carefully constructing its niche in the large social media ecosystem. Sometimes hunter and sometimes prey, Twitter is in a constant battle to be the predominate alpha service against such competitors as Google and Facebook.

“The landscape of these relationships between companies always ebbs and flows,” the Twitter CEO noted. “There is going to be areas where we compete, obviously we compete for things like ad spend and large global marketers and a bunch of those companies. And there are areas where we cooperate.”

Although Costolo reiterated the importance of communicating with competitors, he remained diplomatic and steered clear of specific details. But for Twitter, there were many other complimentary companies they prefer discussing, such as Apple.

“We are integrated into iOS,” said Costolo. “We love working with those guys. I’ve said it many times and I’ll say it again, I kind of think of Apple as a mentor company for us. We like the way they think of simplicity of design and the way they think of product elegance. Those are the things we try to drive into our own organization.”

When asked about the future of Twitter, Costolo described his experience by using a sport metaphor (something he wasn’t really good at as a kid). “I feel like I’m this wide receiver,” he said, “I’m trying to manage this business and I’m trying to create separation from the quarterback and the quarterback is trying to throw the pass. And I got to figure out how to catch the ball—and this person on the sideline is like, ‘Hey! What are you doing after the game?’” Costolo rolled his eyes, “and lets assume I stop and say, ‘I’m not thinking about that right now.’ They’ll go, ‘Pfft, sure!’”

IPO, banking and stocks are not what Costolo thinks about when he thinks about Twitter. Instead he is focused on connecting his product with other forms of media such as television.

Instant replays and tv show integrations are the next big things for Twitter and their CEO believes it.

“Over the past few years we’ve recognized that Twitter is the second screen for TV,” he said, “and TV is more fun with Twitter. Deb Roy, one of the founder of Blue Fin Labs and now our Chief Media Scientist likes to say, ‘Twitter is the social soundtrack for TV.'”

A lost cause: the proper post-traumatic reaction

 Photo illustration by Joel McCarthy

Formerly published in The Other Press. May 8 2013

By Elliot Chan, Staff Writer

Tragedies affect people on many different levels. If we’re lucky, we observe crisis from the outside, as a third person. We see horrific footage and hear about disasters through newsfeeds, computer screens, and word of mouth. We might call ourselves lucky to live in a world where we can keep misfortune at arm’s length, but just because we’re fortunate for a moment, we mustn’t forget that tragedies of all sizes can affect the best of us at any time.

On April 15, the world-famous Boston Marathon was interrupted by an alleged terrorist strike. An explosion rattled the fences separating spectators from marathon runners. Horrified screams echoed across the city of Boston and were heard across the continent. While some sent condolences and sympathy for those affected, others coped with the event by minimizing its repercussions. Hours after the tragedy, social networking sites were flooded with appalled and appalling statuses. Sure, the explosion was not on the same scale as 9/11 or a day in the life in Somalia, but if we are to reduce human life to the number lost and gained, humanity will be as cold as the stock market.

Natural disasters, shootings, and terrorist attacks are all terrifying scenarios. To be caught in any of them would be an absolute nightmare for any person, no matter their nationality, ethnicity, or wealth. A death toll is not a competition. A loss is a loss, regardless of the trigger, and we shouldn’t belittle the experience of the victim. You don’t blame the innocent victim for a traffic accident; you blame the irresponsible driver. The drunk ones who swerve from lane to lane are at fault, and it would be wrong to put the onus on the victims. We all make snap decisions, and hindsight won’t save us. You too could be caught on the other end, staring down at a pair of headlights, and have it be too late. The same goes for the victims of any tragedy.

When an incident like the Boston Bombing happens again—and, by the looks of the current political tension, the intervals between conflicts may become shorter—we must remember that the innocent must stand together. Tragedy should create unity, instead of division through blame. Finger pointing is not the solution; it is the initial problem.

A perfect world is not a place without problems, but one where everyone works to solve the immediate issues.

Toronto’s Wimoto Seeks Funding for Multi-sensory iOS and Android Device Called Motes

In mid-May, Toronto-based startup Wimoto launched a new tiny sensory device that can measure just about anything from climate to light levels. Motes are about the size of five quarters stacked on each other. They have a weatherproof shield and their clever construction allows them to be placed just about anywhere.

The wireless sensor works cohesively with iPhone, iPad, Android, Linux or Raspberry Pi devices to help you stay connected with your world. Rather you are trying to find the perfect soil temperature to grow your garden in or if you want to monitor your new born daughter, Mote just about does it all with a battery life that last about a year and without the need of any Internet connection.

In order to sense and measure certain locations with accuracy, Motes must be extremely durable. Coated in a silicone gasket on the enclosure, a one-way membrane for the humidity sensor and the same electronics coating used on oilrigs, Motes are state of the art tough.

“I originally got the idea due to my interest in gardening,” said Marc Nicholas, Chief Technology Officer and creator of Motes. “But when my son was born, I wanted to monitor the temperature and humidity in his bedroom overnight for health reasons, and I was surprised to find no low-cost, simple iPhone solution existed.”

Data from the Motes can be uploaded through the cloud service simply by accessing the free app or by using the optional mote.cloud bridge for real-time information via Wifi.

Wimoto is currently campaigning for the Motes on Indiegogo. They have doubled their goal of $22,000 and there is still 36 days left on the fixed funding campaign. With $43,000 already in the back pocket, the possibilities are endless, just like the Motes themselves.

There are currently four different breeds of Motes. The Climote was the first, built for its precise measurement in ambient temperature, humidity and light level.

Next came the Growmote, which alerts the user’s iPhone or Android when it is the ideal time to water plants and also send warning about harmful growing conditions such as frost or wind chill.

Then there is the Thermote, which works great for measuring pool temperature, food, animal habitats and anything else, but unlike traditional thermometers, the Thermote does not require probing. Simply point it at the object and you will get its temperature.

After exceeding their original funding, Wimoto was able to introduce the Securimote. An infrared motoion sensor that is able to detect human movement up to a 16-foot radius. An onboard accelerometer will notify users whenever the Securimote moves, perfect for alerting when someone approaches a door or if a toddler climbs out of bed at night.

Wimoto have been developing Motes for many years and now as funding is reaching the next level, they are preparing for pre-production. Indiegogo funding will go to several major task, plastic enclosure moulding, regulatory testing, and electronics assembly and fulfillment.

Prototypes for additional Motes are also in the works, if funding continues to go as well as it has, Wimoto wouldn’t mind adding them to the existing campaign.

As POF Eliminates Intimate Encounters, Ashley Madison Makes Them Easier Than Ever

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“Two hundred years ago someone uniquely stepped up and said ‘Hey, we shouldn’t put people in prison or put scarlet letters on someone that is being unfaithful,’ and that person would have seemed like a radical,” says Avid Life Media CEO Noel Biderman, who hails from Toronto. “But in the end that is where the rest of society went to. That is what innovation is all about.”

After 19 million members in 26 countries, Ashley Madison is now the world’s largest extramarital dating website; in other words, a website for married people seeking additional affairs. While other online dating companies like Plenty of Fish and Match.com focus more on building relationships, Ashley Madison steers in the opposite direction by connecting people who want to hook-up in a discreet fashion.

Since the launch in 2001, Ashley Madison has received criticism and accusation for profiting off of ruined marriages and broken families. But affairs have been around way before the website’s existence. While some might frown at the prospect of adultery, Biderman believes he is creating a community for a large group of people who are in dire need for his service.

“Accountability lies in human decisions making,” Biderman told Techvibes. “We sometimes want to point fingers, but I can’t convince anyone to have an affair; not one on one, not on a TV commercial, and not if they read this article. People have affairs because their lives are complicated.”

Unlike other dating websites, Ashley Madison—which was just ranked 29th in the Profit 500—offers a secure platform for users. By separating their infidelity from social settings such as bars, Facebook and workplace, people can quietly go about their business without the constant fear of being discovered.

“The perfect affair means meeting someone and not getting caught,” explains Biderman, who was nominated for the 2013 Ernest and Young Entrepreneur of the Year Awards. “I’m trying my best to give you the technologies to do so. When you sign up I’ll put your photo under lock and key. I have a panic button. I have discreet billing. And ultimately when you are finished with Ashley Madison, I don’t just delete your profile like other social networks do. I’ll go back and take back every message you have ever sent to anyone historically and yank them off the site.”

Canadian dating website Plenty of Fish recently eliminated their Intimate Encounters feature. POF founder Markus Frind explained the reasoning behind it as such: “Intimate Encounters on POF can be summed up as a bunch of horny men talking to a bunch of horny men pretending to be women.”

Meanwhile, Ashley Madison is making intimate encounters easier than ever with the launch of BlackBook, a new app for iOS and Android that allows members to call each other using disposable phone numbers in a secure manner to keep their affairs secret. And although Ashley Madison may seem like the dark side of Internet dating, Biderman assures the public that it is in fact a far more honest and robust platform than the alternatives.

Online dating is still in its infancy and has a lot of stigma to overcome. But Ashley Madison is taking a different route to earn respect. A full-time romance and a short-term intimacy is of equal value and that is exclaimed in Ashley Madison’s slogan, “Life’s short, have an affair.”

Dating is not just about holding hands and walking in the park, nor should it be chatting about sex with a mysterious avatar. People are as complicated as their relationships and Ashley Madison and Avid Life Media have created platforms for people of all types to make life’s engagements a little bit easier.

Metafor Software: Detecting Unexpected Changes in Your Computers

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Downtime for any website can be devastating. It doesn’t matter if the occurrence last for 10 minutes or 10 days, the result is always chaos.

But with the way the Internet is programmed, such anomalies are unavoidable. Even the largest websites in the world can suffer downtimes and that includes Google. Recently, the heart of the Internet skipped a beat and caused Gmail and many other Google features to go down for 18 grueling minutes—a lifetime for many users.

The solution for such a crisis is often time-consuming troubleshooting. Technicians will spend minutes upon hours of trial and error, attempting to locate the problematic server among a hundred other servers.

But now Vancouver-based Metafor Software have developed advanced algorithms that will quickly distinguish server drifts, shorten troubleshooting time and prevent red herrings.

Metafor Software is the industry’s first provider of environment anomaly detection and solution for the web and data centre applications. By quickly locating inconsistencies, Metafor can replace manual troubleshooting with automated diagnostics and prevent environment anomalies before they impact the quality of service.

Metafor is a cloud-based tool that is able to check servers for anomalies hourly, daily or only on certain days. The program would automatically send an email alerting that a server has drifted from a desired state. This feature would mitigate downtime from occurring and highlight areas within the servers that need addressing.

Problematic changes in servers are unexpected and that is what makes them so hard to detect. Even the smallest change that may have slipped into the system can bring down a Goliath like Google. And without software like Metafor, programmers wouldn’t notice the problem until they apply new configurations into the system.

“Metafor provides instant actionable insight,” said Toufic Boubez, CTO, Metafor Software. “It’s a standalone solution that fills a critical gap in the DevOps troubleshooting kit by preventing drift in environments where change is continuous and constant.”

Boubez was previously the cofounder of Layer 7, which was acquired in April by CA Technologies for $155 million.

Metafor Software was named to 2013 ICT Emerging Rockets list as part of the Ready to Rocket recognition program, which showcases British Columbia’s growth leaders of tomorrow in the technical sector.

“All of us at Metafor are honored to be a part of such a prestigious list of companies,” says Jenny Yang, CEO, Metafor Software. “If the talks today at Monitorama are any indication, anomaly detection will become a critical component in the DevOps tool chain. The coming year is going to be exciting!”

Metafor offers its anomaly detection solution free of charge to anyone who joins its Beta program. A task that was once tedious can now be routine, with a single command Metafor Software will perform troubleshooting, release validation and alert problematic anomalies before your morning coffee is ready.

Google Launches Partners Pilot Exclusively in Canada

This week Google Canada launched a new partnership program in hopes of helping organizations all across the country. Web presence and online marketing is a big factor in today’s business world, and Google wants to make it easier for businesses to connect with the right agencies and digital experts.

Google Partners, a pilot launching exclusively in Canada, allows agencies and web professionals to access Google resources, training and support with ease all in one place. The program is also hoping to create a community that fosters knowledge sharing within the industry, as well as providing more opportunities for dialogue with Google specialists.

By joining up with Google Partners, agencies and web professionals will be able to earn a Google Partner badge, which indicates to your current and future clients that you are a trusted Google Partner. You will also be able to join an exclusive Google+ community and receive support from specialists and speak with industry experts.

Another perk is that Google will assist your business with potential clients through the Google Partner Search, a unique system that assesses your requirements and targets to match you with appropriate customers. And lastly, Google will also give all partners access to exclusive content, including the latest Google-created trainings, case studies and expertise-enhancing pitch materials.

A successful online business is more than getting links and retweets, and Google Partners knows that. That is why the program will only connect businesses with agencies and certified professionals they trust. All professionals partnered with Google will have the latest and best practices, as well as first-class knowledge of the online medium.

For the time being, Google Partners will only be a pilot project available in Canada. But with an estimated 6,000 organizations and web experts active across the country, Google is aiming to broaden the horizon in the months to come.

Terminally Chill

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Surviving airport purgatory

Formerly published in The Other Press. May 8 2013

By Elliot Chan, Staff Writer

No matter how well you prepare for traveling, delays and cancellations are bound to happen. You can huff and puff all you want, but it won’t get that plane in the air any faster. I have suffered through many days and nights at airports far from home, sometimes due to finicky air traffic control, other times caused by my own stupidity. I know exactly how Tom Hanks’ character felt in The Terminal, wandering around an empty airport, with nobody but custodians and airport security eyeing you. They know how harmless you are, but their pitiful reproaches are pinpricks to the ego.

When faced with a long airport stay, you have two options: you can choose to leave the airport, get a hotel room, and pass the time in the world outside. But if you’re like me and didn’t budget for inconvenience, you might rather just hunker down at the airport and wait for the tides to turn. If that’s the case, I’ve supplied some tips that will help you not only pass the time, but make the best of it.

Move around: Don’t be bound to the little comfy corner you found for yourself. An airport is a big place; there are many places to roam around. By staying active, you can avoid the monotony of airport cabin fever. And if you do have a corner you like, odds are few people are going to compete for that little secluded spot. Most people are coming and going; few linger like we do.

Be productive: Music, books, movies, and even companions can all be rendered useless at an airport. There is only so much you can do before boredom kicks in and you lose the will to focus on meaningless enjoyments. Stay productive instead. Start researching activities you want to do when you reach your destination or catch up on work. Grab a piece of paper and make a list of the chores you would like to accomplish when you get home. Turn the dreary hours of waiting into constructive and creative time well spent. Don’t resist getting work done just because you are on a trip. There is a satisfying feeling when you accomplish something out of the blue.

Eat, rest, and get better: After you get over the initial disappointment and frustration, it is time to regroup. Grab some food and rest. People-watching is a great way to forget about your own troubles. See them hustle down the concourse toward baggage claim, know that for the moment you can just chill. People will generally be friendly when you try to strike up a conversation—for most people, travel is an exciting thing. Simply ask where they are from and where they are going, and you can tell by their tone whether or not they are eager to continue with the conversation. If not, move on. They probably aren’t going anywhere interesting anyways.

Whether you missed a connecting flight or other unforeseen circumstances kept you from flying, know that waiting is not the worst thing that can happen abroad. No matter how restless you get, remember that traveling is a privilege. So what if you lose an hour, a day, even a week of traveling; safety is the most important thing. Keep track of your belongings and take care of yourself. The airport might never be heaven, but it definitely doesn’t have to be hell.

The Sole Goal

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Best players of the 2013 NHL season

 

Formerly published in The Other Press. Apr. 16 2013

By Elliot Chan, Staff Writer

For a moment there in early January, hockey fans were ready to call it a year; but after a significant portion of the season, the lockout is now fading in the rear view mirror. Still, the shortened season has produced some magnificent performances from some of the games most experienced players and young up-and-comers. It will not only be an interesting playoff run, but also a tight race for the players’ trophies awarded at the end of the year.

Hart Memorial Trophy: Despite breaking his jaw in a game against the New York Islanders, Sidney Crosby is the prime candidate for the NHL’s version of the MVP. But if voters are feeling generous, they might turn their sights to an unexpected candidate: Columbus Blue Jackets goalie Sergei Bobrovsky. After losing star forward Rick Nash in the summer, Bobrovsky has displayed heroic numbers with a 2.01 goals against average, a .932 saves percentage, and a record of 16–10–6. If the Blue Jackets are able to sneak into the playoffs, consider him the contender.

Calder Memorial Trophy: The top rookie award is a three-player race between Florida Panther’s Jonathan Huberdeau, Ottawa Senators’ Cory Conacher, and St. Louis Blue’s Jake Allen. Huberdeau and Conacher have been neck and neck all season. The league can flip a coin on those two young forwards and do no wrong, but the wild card is Allen. The 22-year-old goalie has carried his team at various points throughout the season, while veterans Brian Elliott and Jaroslav Halak were coping with injuries and poor play. The Blues would not be in playoff contention if it weren’t for Allen’s 9–4–0 record.

James Norris Memorial Trophy: Many would be surprised at the beginning of the season if one were to say Sheldon Souray and Francois Beauchemin of the Anaheim Ducks would be considered among the best defensemen of 2013. But that is exactly what they are. Beauchemin is spotting his first positive plus minus season since 2006-07 with a +24. But other teams are not forfeiting the title to the Ducks so hastily. Often awards are given not just by performance, but also by reputation—and few have a better reputation than Boston Bruins’ Zdeno Chara while others believe that P.K. Subban from the Montreal Canadiens has a good chance, leading all defensemen with 32 points.

Frank J. Selke Trophy: Awarding a player based on how they consistently perform in games, rather than on statistical prowess, is a hard one to select… in theory. But there’s no denying that Pavel Datsyuk of the Detroit Red Wings is the main candidate. Few players can play like Datsyuk, with his shifty style he can steal a puck, finesse it, and score a goal before the opposition even knows what happened.

Lady Byng Memorial Trophy: It would be a surprise for Patrick Kane of the Chicago Blackhawks to be rewarded the player with best sportsmanship, mainly because of his past reputation. But his miniscule four minutes of penalty and 46 points proves that he is a maturing player, focusing more on winning games than showboating. Another player worth recognition is Matt Moulson from New York Islanders, who has 37 points and also four minutes of penalties.

Vezina Trophy: This is the year where back-up goalies have come into full form. Although Bobrovsky is the touted favourite, Tuukka Rask from Boston is really calling for attention in the league with a .928 SV% and a 1.95 GAA. Ray Emery of Chicago Blackhawks may be the dark horse, but with a 14–1–0 record in the season so far, how can anyone deny his proficiency?

Uploaded: a profile of Andrew Huang

Formerly published in Ricepaper Magazine.

by ELLIOT.CHAN on Apr 27, 2013 • 4:23 pm

Andrew Huang’s musical mystique is an exploration. Different environments conjure different personalities, different auras and different sounds. Like a chameleon, he is able to instinctually morph to suit his surrounding, whether it is the soulful rhythm of a heartbreaking ballad or the fast-pace delivery of a tongue-tying rap song. One scroll down Huang’s YouTube channel and you could witness his musical range.

“I made my YouTube account in 2006,” he said, “just because I thought I should have one. But I didn’t put anything on it right away.” Now with over 260 videos, Huang had fully embraced the platform and not only does he consider it to be a jumping board to higher achievement, he feels YouTube might just be the next grand artistic movement. “I started seeing how fast an audience can grow there, because there was already a community. It started making sense.”

Limitation is the stratosphere determined by artists’ platforms. While some are trapped within a glass jar, Huang feels he could reach the stars with his creative freedom. Marching to his own beat, he focuses his attention away from creative roadblocks such as administrative, logistical work. “If I want to upload 10 videos in a month, I can do that. You can publish stuff anytime you want,” he said, “and anyone on the Internet can just stumble upon it.”

Despite all the fun, it is still a livelihood. The business demands a lot of him and the effort it takes to produce a product do not always yield a gratifying or satisfying profit. Huang is a brand, and he understands the dark side to marketing. “The question of how much you can get back from it is a question of how much you can engage a community and reach new people,” he said, “At the end of the day, I can be doing the exact same amount of work, but for whatever reason I get twice the subscriber base and in theory there would be twice the people downloading my songs.”

The Internet is an intimidating place, especially when artists are uploading such vulnerable pieces of work. Huang takes chances—a lot of them. Although he is fueled by positive reinforcement, a negative comment can drain the tank pretty quickly. Still, there are few put downs and snarky remarks that can keep Huang down. In a piece where he took a viewer’s ideas to use a 1000 pairs of jeans to formulate a song, he was met with a sarcastic comment asking, “how much time do you have?” To which Huang replied, “24 hours in a day like everyone else… I just have a more interesting job.”

“If you are getting any amount of views on YouTube, it is hard to avoid those hateful and ignorant comments,” said Huang, “I usually ignore it and focus on the positive. But every once in a while someone will bring up a point that I feel is good to response to.”

Feedback is vital to all artists and the same goes for Huang. But he doesn’t allow it to interrupt his creative progress. While writing a song or filming a video, the little critiquing voice in the back of his head can be an asset and a torment. “This part of the video someone is going to make fun of or the fact that I decided to wear this, someone is going to call me a name,” he said, “These things occur to me, but I don’t change the work I am doing because of those thoughts.” Huang takes compliments and criticisms when they come, but none of it is precious.

Forward is the only direction for Huang. Moving from one project to the next, he has few motives except to create. “The stuff that I’m most proud of I’ll go back… I mean I’m proud of most of it, but the stuff I really love—it is nice to be able to enjoy it from a distance,” he said. “But for a lot of it when it is done, I am ready to move on to the next project.”

But being so prolific comes with its own downfall, and for Huang it’s organization. “I love having an organized space,” he said, “but the actual sorting out where things have to go and cleaning up. And organizing in terms of events and productions.” Being a jack-of-all-trades requires him to juggle many tasks at once from printing CDs and vinyl to corresponding with other artists for collaboration projects. “It has to be done, so I do it.” If Huang isn’t bouncing from one instrument to the next in his studio, he’s on the Internet, rather emailing or searching up the latest trends.

Creativity and curiosity is the air Huang breathes. From the computer to the microphone to different instruments, if there is a blockage in inspiration, all he has to do is shift gears and keep going. “I enjoy so many different types of things,” he said, “I’m working in video and music, but I’m also doing different types of music and video. Within the world I work in different genres. The fact that there are so many different things I could be doing keeps me from those creative blocks. It’s a constant state of creativity or emailing.”

As a morning person, Huang takes advantage of the longer day, spending anywhere from eight to 12 hours being creative. But despite working such long hours, his craft is still an unknown. “It’s kind of tricky,” he described the complexity of explaining his work in a social situation, “It depends on the type of person I’m talking to. I might introduce myself as an independent musician or I might introduce myself as an Internet content creator. Or I just call myself a musician.” Regardless of what Huang sees himself as, it is always a process communicating his job to others. “I make YouTube videos for a living,” he said with an air of pride, “but there are certain preconceived notions of what that can mean.”

The Internet is a forest of celebrities, from great Sequoias to plain Danaes. With acres upon acres of content to explore, Huang believes it is the new world of entertainment. “All these people who have hundred of thousands and millions subscribers, they aren’t on TV, they aren’t in the magazines, they can walk down the street and not be recognized,” he smiled about the oasis he created for himself, “maybe one day it’ll be more than saying, oh I make stuff for the Internet.”